Tom Shrader was in Virginia that day, having spoken to a convention of executives in New York City earlier that week.
He was like millions of other Americans when he heard that an airplane hit a building.
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My heart hurts. It’s not from the normal wear and tear of life, but rather from what I am seeing around me. Constant bickering, complaining, and arguing. As Tom would say, “Even the Cooking Channel has Cupcake Wars these days.”
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